You can cancel your order within 6 hours of placing the order via E-Mail. You can opt to cancel an order by clicking the cancel order button in the order confirmation message.

In case of returns/exchange, visit the returns section on the website or click here (Return & Exchange link on click here) to raise a return request for your order. You need to pack the product back in its original packaging (with tags) and hand over the packet to our courier person. As soon as we have it back in our warehouse, we will verify and issue a wallet balance on the same wallet account.

In addition, orders placed during any sale (e.g., BOGO), which includes free products, are not eligible for returns or exchanges.

We strive to deliver the best quality standards; however, in case you receive a damaged or defective product, we should be notified within 24 hours of delivery. Also, we request you to email us a photograph of the damaged or defective product on:

In case you fail to intimate about the same, the return might not be processed.

We try our best to deliver the right products within time, however, in a few rare cases if you receive a different / wrong product, please visit the returns section on the website or click here (Return & Exchange link on click here) to raise a return request if you receive any wrong order.

A return request needs to be raised within 7 days of the delivery date.

For return/exchange, the reverse pick-up will be done in 2-3 days once the request is placed. It takes 7-10 days for the product to arrive at our warehouse, after which it undergoes a quality check. Once it passes the QC, the amount for refund is added to your wallet for return, or the request for exchange will be initiated within 72 hours. Once the product is dispatched, it will take 7-10 working days to reach you. For further assistance, please get us in touch: E-Mail: support@vankt.com

It takes 7-10 days for the product to arrive at our warehouse after the reverse pickup is done, after which it undergoes a quality check. Once it passes the QC, the refund for the return or the exchange request will be initiated within 72 hours.

For prepaid orders, the mode of refund depends on the mode of payment for the order. The amount would be credited to your wallet within 2-3 working days. If not, please get in touch with our respective customer care.

Please note if any promotional/coupon code is redeemed during a purchase, the full amount will be refunded as wallet . In case of a non-promotional purchase, the full amount will be credited to the wallet.

Once the product(s) reaches us and passes the QC, a refund in the form of a wallet balance will be sent to the registered wallet address or account.

For further information on your returned order, you may log into your account or reach us at E-Mail: support@vankt.com

While placing your order, you will find an option for the SIZE CHART on the product page, which includes detailed information on sizes and fit. You may click on the same and find your perfect size.

In most cases, the payment gets automatically credited back to your account within 2-3 business days. In case it does not, mail us the details of your transaction at:

We will verify and get back to you at the earliest.